Download Customer Relations Rapport Professional Development Series for free

Customer Relations & Rapport: Professional Development Series

Format: Paperback

Language: English

Pages: 144

Publisher: South-Western Educational Pub; 1 edition (December 12, 2001)

ISBN: 0538725273

Format: PDF / Kindle / ePub

Size: 6.5 MB

Downloadable formats: PDF


Now, more than ever, it pays to listen to your customers. In today's consumer environment, customers hold the key to your most valuable resources. They provide feedback, knowledge, and commerce, all which contribute to the success of your business. Customer Relations & Rapport will teach you and your employees how to build, maintain, and nurture your customer relationships, as well as how to handle dissatisfied customers. The insights to a rewarding business are within your customers, learn how to tap into those resources and succeed in the consumer world. Customer Relations & Rapport is one title in the Professional Development Series by South-Western. This series is the perfect resource for learning the non-technical strategies and tactics needed to compete in today's business world

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